We strongly believe in protecting the privacy of the personally identifiable information you share with us. We also believe it is important to inform you how we will use the personal information (such as your name, address, telephone number and email address) that you provide to us. We operate the sites to provide you with a convenient way of communicating with us. All the information that we request from you is done through our secured servers.
The reasons we collect your personal information are to improve customer services, to personalize your experience with us, to improve our site, and to inform you special offers that are relevant to your interests. And also allow us to conduct market research to help us develop better products. We make every reasonable effort to ensure that customer's information is accurate, complete and secure.
Cookies
The sections below make up our cookies policy. By using our websites, you consent to cookies being used in accordance with this cookies policy. This policy also explains how you can opt out of the use of cookies on our websites.
Cookies are small text files that are stored on your computer, mobile phone or device. Cookies may be placed on your device when you visit a website or open a marketing email.
Most web browsers automatically accept cookies. Unless you’ve adjusted your browser settings to refuse cookies, cookies will be sent when you access our websites. You can learn more about cookies by visiting allaboutcookies.org
How can I change my cookies settings?
If you’re not happy with the way that we use cookies then you could choose to:
- Disable cookies on your computer or device
- Delete Dr. Power cookies after you’ve visited one of our sites
- Use your browser’s anonymous setting (called ‘Incognito’ in Chrome, ‘InPrivate’ for Internet Explorer, ‘Private Browsing’ in Firefox and Safari)
To disable (or enable) cookies:
You can enable or disable cookies in your website browser settings. How you do this will depend on which browser you’re using.
Important! Our sites use cookies for technical functionality. If all cookies are disabled on your computer or device, you’ll still be able to browse, but you won’t be able to add products to your shopping cart and checkout.
If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. you can follow these links:
What are social network cookies?
If you share Dr. Power content on social networks, you may be sent cookies from these sites. We don’t control the sending of these cookies, so we advise you to check these third-party (social sharing) websites for more information about their cookies and how to manage them
What are third party cookies?
Some cookies may be set by third parties when you visit our websites. These third parties may be suppliers who partner with us to deliver our websites, companies that participate with us in joint marketing programmes, as well as other third parties.
These cookies are controlled by the third parties, so please check the third-party website for more information and to find out how to manage their cookies. These third party cookies don’t collect personal information that could identify individual customers.
What type of cookies do we use?
We use both ‘persistent’ and ‘session’ cookies:
- Persistent cookies are stored by your browser and on your device until their set expiry date (unless you delete them first)
- Delete Dr. Power cookies after you’ve visited one of our sites
We use some, or all, the following types of cookies on our sites:
- Strictly Necessary Cookies: These are essential cookies. They’re used to carry out requests you make when you use our sites – for example, remembering information provided by you, such as the items you’ve put in your shopping bag. If you choose to opt out of getting these cookies, then won’t be able to use our sites properly. You’ll still be able to browse, but you won’t be able to put anything in your shopping bag or buy it.
- Performance Cookies: These cookies allow us to collect data about the way you’ve used our websites, so we can record information about what you’ve viewed. We use these cookies to measure if our customers are getting the most from our sites. We then use this information to improve our sites and help us understand how our customers move around them. These cookies may also be provided by a third party analytic tool, but will only be used for purposes related to our websites.
- Functionality Cookies: These cookies allow websites to remember choices you’ve previously made that are specific to you – for example your country selection, language preferences or when you choose to remain signed-in.
- Targeting Cookies: These cookies remember information regarding how you’ve used our websites and other websites, so that we can show you promotional and other targeted information based upon the things you like and what you’ve searched for and viewed.
- Web Beacons: We place small images or ‘beacons’ on many of the pages on our website and in online advertising with third parties. We use these beacons, in connection with cookies, to collect non-personal data on the usage of our website. This includes (amongst other things) the date and time of your visit, the pages you looked at, the page you came from, the type of browser, the type of operating system and the domain name of your internet service provider (ISP). This information is collected about thousands of site visits and analysed as a whole and is useful in many ways, including tracking the performance of our online advertising (such as online banner ads) and to determine where to place future advertising on other websites.
- Google Analytics Cookies: These cookies are used to store information, such as what time your current visit occurred, whether you have been to the site before, and what site referred you to the web page. These cookies contain no personally identifiable information but they will use your computers IP address to know from where in the world you are accessing the Internet. Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Googles behalf. In order to provide website visitors with more choice on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not affect usage of the website in any other way. A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience(Google Analytics Opt-out Browser Add-on). For more information on the usage of cookies by Google Analytics please see the Google website. A link to the privacy advice for this product is provided below for your convenience(Google Analytics).
How do we use cookies?
Cookies help us to provide you with a good experience when you browse our websites. They allow you to make full use of our online shopping and personalised features.
We don’t use cookies to collect or record information such as your name, address or payment details.
Here’s how we use cookies:
- For essential technical reasons – such as keeping track of your current shopping session and enabling you to pay for your products in checkout
- To distinguish you from other website users. This helps us to:
- Remember you when you return and to personalise our website to you, such as saving your bag or remembering what you last viewed or searched for.
- Target advertising towards you based on what you like and what you view and search for.
- To collect statistical and analytical information about how visitors use our websites – so we can improve the way our sites work and to measure the success of our competitions and campaigns
- To enable us to fulfil our contractual obligations to third parties – for example to pay a partner if you’ve made a purchase on one of our websites by following a link from their website.